De Raat 2 Drawer Fire File

Can this item be delivered to an upper floor?

 Anonymous  —  05/02/2013

Thank you for contacting us regarding delivery of this item. Most items can be delivered to an upper floor if it is using a suitable lift. On larger items we will ask you to check the weight capacity of the lift and also dimensions of the lift. If delivery is going to be by stairs we will need to quote you, to do this we will require photos and some dimensions of the stairs. Depending on the weight of the item you may need to contact your building management or a structural engineer concerning floor loading weight before we can arrange delivery.James Blackburn

What sort of delivery information do you need to know to help make the process as smooth as possible?

 Tanya Brown  —  24/09/2015

Thank you for getting in touch with us about delivery. When placing an order we would request that the following information is provided so that we can make the delivery process go smoothly. Which floor we are delivering too - eg ground floor, are there any steps at all? If delivery is to an upper floor then delivery is included if via a lift, we would need confirmation that the weight capacity is suitable for the item we are delivering. Finally we would need to know about parking so that we can ensure tools and equipment are at hand to make the job quicker for you.James Blackburn