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Advice & Tips

Advice & Tips
In this category, you will find interesting articles that further discuss specific regulations, types of safes, type of security as well as installing safes yourself to choose the right safe for your situation. In short, useful and practical tips on safes, fire safes and related products.
What is a fire resistant safe?
What is a fire resistant safe?

It is often thought that every safe is fire resistant. That is possible, but not by definition. A safe is only truly fire resistant if it has been tested and certified according to a fire-resistant standard.

In this blog article we will discuss what kind of safe a fire resistant safe is, what you can expect from it and what you should pay attention to during purchase. We also discuss the various standards for fire-resistant safes. There are also (major) differences in this. If in doubt, always contact the specialist.

1. What is a fire resistant safe?

A fire resistant safe is a safe that protects paper, digital and data media against the consequences of a fire for a certain period of time:

  • Temperature
  • Moisture
  • Debris

Wall-mounted fire-resistant safe

Explanation of temperatures and different materialsThe wall construction of a fire-resistant safe is of crucial importance. It must withstand the heat during a fire to protect the contents of the safe.

Depending on the items stored in the safe, the temperature should not exceed:

  • 177 ° C for paper such as documents, files, contracts, certificates, diplomas
  • 75 ° C for data media such as USB stick, DVDs, CDs, memory cards
  • 52 ° C for data media such as backup tapes, floppies

For digital and data media, the relative humidity must not exceed 85%.

Originally, manufacturers produced "P", "D" and "DIS" fire resistant safes to protect the above media in a fire. Because different plastics are used in USB sticks, memory cards, etc. and they can deform above 52 ° C, a "DIS" fire resistant safe is always recommended. This has resulted in manufacturers phasing out the "D" fireproof safes.

In practical terms, we are still talking about 2 types of fire-resistant safes:

  1. Fireproof safes for paper (P)
  2. Fire resistant safes for data media (DIS)

Note

Designation "P" and "DIS" are the result of European Standard EN 1047-1. Other standards use a different designation for fire-resistant safes for paper and data media. See 3. table fire resistant standards for the indications per standard.


2. How is the fire resistance of a safe measured?

There are several tests that are performed on fire resistant safes to measure fire safety.

Fire endurance test

Safe on fireA very serious fire is simulated during the fire duration test.

  • Phase 1: The safe is fitted with thermocouples (temperature meters) on the inside, placed in the oven and exposed to very high temperatures. For the test period, the temperature is between 850 ° C - 1100 ° C *.
  • Stage 2: The safe remains in the oven until the thermocouples register a visible temperature drop. During this phase, the internal temperature must be maintained below 177 ° C. Once cooled, the safe contents are checked for usability. 

* Temperature depends on test performed. See table fire resistant standards.

Fire drop test

During the fire drop test, the strength (power) of the safe is measured to withstand the simulated effect of falling through a burning and collapsing building.

  • Phase 1: The safe is fitted with thermocouples (temperature meters) on the inside, placed in the oven and exposed to a temperature of approximately 1000 ° C.
  • Phase 2: The safe is taken out of the oven, lifted to a height of approximately 4 or 9 meters * and dropped onto a bed of rubble.
  • Stage 3: The safe is immediately returned to the oven for another 30 minutes.
  • Stage 4: The safe remains in the oven until the thermocouples register a visible drop in temperature. During this phase, the internal temperature must be maintained below 177 ° C. Once cooled, the safe contents are checked for usability.

 * Height depends on the test performed. See table fire resistant standards.

Test institutes

Internationally, there are a number of leading test institutes, these are:

  • VdS, Germany
  • SP, Sweden
  • UL, United States
  • JIS, Japan

VdS and SP are approved and accredited by ESSA to issue ECB.S certificates.

Other fire tests / test institutes include:

  • ETL, United States
  • KS, South Korea
  • GB16810-1997, China

Contrary to testing burglar-resistant safes, testing fire-resistant safes is not a human intervention. However, this does not mean that all test institutes can simply be compared with each other. The highest requirements are also placed on ECB.S certified safes during a fire test.

In-house fire test

For product development, manufacturers test their products themselves to determine performance and optimize safes. In itself fine, but such tests are not under the independent and controlled supervision of neutral institutes.


3. Table fire resistant standards

The following standards are applied internationally. If one of these tests is carried out by a VdS, SP, UL or JIS), a correct execution of the fire test is ensured. The test results are reliable. Independent experts recommend a fire-resistant safe certified to one of these standards and test institutes.

Norm Temperature duration test Drop test Paper Data Media
EN 104701 1090 ° C Yes, 9.15m
  • S60P (1 hour)
  • S120P (2 hours)
  • S60DIS (1 hour)
  • S120DIS (2 hours)
EN 15659 850 ° C No
  • LFS30 (½ hour)
  • LFS 60 (1hr)
N / A.
UL 72 1000 ° C Yes, 9m (optional)
  • Class 350 - ½hr (½ hour)
  • Class 350 - 1hr (1 hour)
  • Class 350 - 2hr (2 hours)
  • Class 125 - ½hr (½ hour)
  • Class 125 - 1hr (1 hour)
  • Class 125 - 2hr (2 hours)
JIS (S1037) 927 ° C Yes, 4m
  • JIS 60P (1hr)
  • JIS 120P (2hrs)
N / A.
NT Fire 017 1090 ° C No
  • 60 Paper (1hr)
  • 120 Paper (2 hours)
  • 60 Diskette (1hr)
  • 120 Diskette (2 hours)

Attention!

The following standards are applied nationally or locally by, for example, manufacturer or supplier. Testing is also done as "in-house testing" for eg product development. Today, there are many products on the market with these labels and certification. They are real tests, but not independent and not checked. If you do not want to take any risks with the choice of a fire resistant safe for the safe storage of your personal belongings or business criticism documents and data media, always choose a fire resistant safe certified of one of the above standards!

Note

  • Data media are most vulnerable storage media, such as: backup tapes, floppy disks, photo negatives, (traditional) hard disks, USB sticks, CDs, DVDs, memory cards
  • For a real fire resistant safe choose a safe certified according to EN 1047-1, EN 15659, UL72, JIS (S1037) or NT Fire 017.
  • For the best fire resistant safe, choose a safe certified to EN 1047-1 or UL72.
  • A fire-resistant construction according to DIN 4102 does not yet make a fire-safe. At most, it provides a fire delay of a few minutes. See also our blog article:  The fire safety of DIN 4102

4. How do I recognize a fireproof safe? Construction features.Fireproof safe with open door

There are a number of external construction features by which you can recognize a fireproof safe.

  • Fireproof safes generally have a thick wall structure and a thick safe door. The use of different barrier materials increases the thickness of the wall and the door, but keeps heat out as much as possible.
  • The frame of the safe door is provided with a kind of tape (often black). This tape swells in the event of a fire and provides extra sealing
  • For fire resistant data safes, a wooden inner box is often used. This is wood-colored or lacquered wood. A wooden inner box can provide a watertight seal.

Nameplate in safe

You can recognize a certified safe by the label on the inside of the safe. This is nameplate (aluminum or sticker) and placed on the back of the safe door. It states whether the safe has been produced and tested under controlled manufacturing according to the specified resistance class.

Norm Temperature duration test Drop test Paper Data Media
GB16810-1997 945 ° C No
  • 60 Paper (1 hour)
N / A.
ETL 760 ° C Yes, 4.5m N / A.
  • ½-hour (½ hour)
  • 1 hour (1 hour)
  • 2-hour (2 hours)
MTS DIP 120-60DM 945 ° C No N / A.
  • Grade B (1 hour)
S120DIS according to EN 1047-1  120Paper according to NT Fire 017
S120DIS according to EN 1047-1  120Paper according to NT Fire 017

Quality control

A paper certificate is issued to the manufacturer. With this certificate, the manufacturer is authorized to affix the nameplate in the relevant safe. The manufacturing process is supervised by the certification institute and random checks are carried out to ensure the correct manufacturing method. In addition, the manufacturer must comply with the necessary ISO quality procedures.


5. Is a fireproof safe waterproof?

A fire resistant safe is by definition not watertight. With a fire-resistant safe, a distinction is made in which items can be stored. As described above, in addition to a maximum temperature, the humidity for digital and data media should not exceed 85%. This requirement does not apply to paper (documents, files, certificates, contracts, etc.) because they are not destroyed if they get wet.

To meet the moisture requirement of data media, extra (rubber) strips are placed in the inner box so that moisture cannot penetrate. Extinguishing water is kept 'outside' in this way.


Burnt safe6. What do we do with the safe after a fire?

After a fire, a safe looks battered and can sometimes hardly be recognized as a safe. The fire burned the paint completely and a (possibly) plastic keyboard was melted. To open the safe, it must be pried open and / or drilled open. However, if all goes well, the items in the safe are still usable after the fire.

After a fire, the safe itself is no longer usable. The barrier materials have changed state and no longer have the absorption capacity as in the original state. The safe has done its job and is no longer usable. A new fireproof safe will once again protect your valuables in a fire!

Looking to secure your valuables in a fireproof safe?

At Simplysafes we offer a wide variety of certified and insurance approved fireproof safes.

View all Fireproof Safes

My safe won't open. What to do?
My safe won't open. What to do?

What kind of safe do you own?

  1. Safe with electronic code lock
  2. Safe with electronic code lock and emergency key
  3. Safe with a key lock
  4. Safe with fingerprint lock
  5. Safe with 2 locks (double locks)

1. Your safe is equipped with an electronic code lock

Safe with electronic lock

Many 'problems' of a code lock are caused by a user error or a power problem (battery).

  • Take the manual with you, ensure yourself of the correct code and check whether you are performing the correct actions.
  • If you have entered the correct code, the safe door must be opened within a few seconds. Per type of safe you may need to operate a lever first. Do not wait too long or the lock will close and you will not be able to open the safe.
  • Have you entered your code several times in a row, but your safe does not open? The lock may be blocked, wait at least 1/2 hour before trying again.
  • Does the lock respond normally, is your code accepted, but your safe does not open? Replace the batteries with new Duracell (or other A-brand) batteries. The batteries may be too weak to release the lock (despite the correct code!).
  • Try a different user code if it is set.
  • Still unable to open your safe? Make a movie with your smartphone and send it to:  [email protected]. We may be able to help you quickly with an extra photo and a short cover letter.
  • Does nothing help anymore and you want to have your safe opened by a specialist?

How long does a battery last?

  • All electronic locks automatically enter a power save mode when not in use.
  • With an A-brand battery in an electronic code lock, approximately 1500-2500 openings must be possible.
  • If you open the safe 3x a day, it must last more than 1 year.
  • If you open the safe intensively 25 times a day, you must replace the battery (s) after approximately 3 months.
  • Performance is highly dependent on brand and type of battery, conditions, temperature and environment.
  • Always use A-brand batteries and never rechargeable batteries.
  • Replace batteries preventively after 2 years if you open the safe little.

2. Your safe is equipped with an electronic code lock with emergency key

These types of safes are usually cheap private safes  and the problem arises when the batteries are weak or empty and the emergency key can no longer be found. In that case, there is no other option than to have it opened by a specialist or to break it open yourself.

Tip! Always keep the emergency key outside your safe, in a safe place and remember this place!

Reorder emergency key

Despite the fact that all kinds of numbers can be found on such cheap safes, it is not possible to re-order an emergency key. The numbers refer to production series and are not linked to slot numbers, unfortunately.


3. Your safe is equipped with a key lock

safe with key lockIn general, there are very rarely problems with key locks.

In the unlikely event that it is difficult or impossible for you to open your safe, one of the key's beards may be worn or damaged. The key is difficult to lock or is difficult to turn. Do not force and keep your safe open if possible. Please contact us to for more help if you are still unable to access your safe.

Are you unable to open your safe with the key? There may be a mechanical problem and a service visit is necessary.


4. Your safe is equipped with a fingerprint lock  (fingerprint)

Safe with fingerprint lockLocks operated with a fingerprint are sporadic. The technique is interesting but is still susceptible to malfunction under the influence of temperature and humidity.

In addition, only a few such locks are European certified.

For most of these lock variants, there is also a possibility to open with a code. This can then serve as a backup. Then follow the steps described above to open your safe.

Cheap private safes with fingerprint lock are equipped with an emergency key. You can open the safe with the emergency key, provided you have it available and of course not in the safe.


Safe with 2 key locks5. Your safe is equipped with 2 locks (double locks)

If your safe has 2 locks, this is a combination of the above locks.

Most common are 2 key locks or 1 electronic code- 1 key lock.

See the steps above to open.


safe with chain around itWhich safe lock do I choose?

Would you like to know more about safe locks and which type is most suitable for you? Go to our blog article Which type of safe lock?  for more background information, incl. pros and cons after all.

Anchoring well, a necessity for every safe!
Anchoring well, a necessity for every safe!

Regardless of the weight, we always recommend anchoring your safe. This prevents the safe from being taken from you. A well-anchored safe is an absolute necessity for light and medium-weight safes.

The European standard even prescribes that all burglar-resistant safes up to 1000 kg must be properly anchored. We're talking burglar-resistant safes that protect cash and / or valuables from theft.

Good safe anchoring can be realized with:

  • European certified safes EN 14450 and EN 1143-1. These safes have specially designed anchor holes. In European standards, the anchor holes are subjected to extensive attack tests.
  • Good surface or environment; preferably a concrete floor and / or rear wall.
  • Correct anchoring material. At least a mechanical anchor, possibly a chemical anchor.
  • Correct tools and craftsmanship for installing the anchoring.

Choose a smart location for your safe

When choosing a safe, it is also important to choose a good place for placement.

A good safe location is a place you can easily reach. If it takes too much effort, you may be tempted not to safely store your valuables every time. A good location is preferably also an inconspicuous place. After all, you don't want to show everyone where your valuables are stored.

Good location for a safe or safe:

  • In an inconspicuous place
  • Where you can easily reach
  • Easy to anchor to a fixed environment (preferably concrete wall or floor)

Private safes are often built into clothing or interior wardrobes. This is possible because of the mounting option through the back wall of the safe.

Tip safe in wardrobe

Make an opening in the back wall of the wardrobe and slide the safe through the opening against the wall. Secure the safe with 2 wedge bolts. Optionally, you can also glue the side and bottom.


Would you like to install and anchor a safe yourself? 

Go to our blog article: Do-it-yourself placing and anchoring a safe, is that possible?

Anchoring methods for safes

  • Wood thread bolt and plug
  • Mechanical anchor, also referred to as wedge bolt or spreading load anchor
  • Chemical anchor
  • Alternative processing method such as, for example, gluing

Wood thread bolt and plug

Wood thread bolt and plugMany non-European certified safes are supplied with wood threaded bolts and anchors. These are often the products that are classified according to (obsolete) NCP Safe standards. If this method of anchoring is properly carried out, a resistance of approx. 80-100 kg is achieved. In practice, however, the values ​​are lower.

Mechanical anchor 

Mechanical anchor A mechanical anchor offers a much higher tensile strength compared to a wood threaded bolt and plug. With correct installation in concrete, tensile strengths of approx. 1400 kg can be achieved with an anchor of Ø16 mm. This method of anchoring uses a safety factor of 1.5. In practice, the strength will be about 1.5 times higher.

Chemical anchor

Chemical anchorThe highest tensile strength is achieved when anchoring with a chemical anchor. This anchoring method is specialist work and must be performed carefully. The anchoring must harden well before it can be loaded. If all this is done correctly, tensile strengths of approx. 2100 kg can be achieved with an anchor of Ø16 mm. This method of anchoring takes into account a safety factor of 3. In practice, the strength will be approximately 3 times higher.


Alternative anchoring method safe or safe

About 321 Polymet kit

In practice, it is not always possible to fix a concrete floor or wall. To be able to attach a safe properly, it can also be glued.

When properly applied, bonding with an industrial sealant provides a very firm fastening and is therefore regularly applied in practice. One of the best kitten for this is the 321 polymet kit.

About 321 Polymet kit

  • Permanently elastic, applicable to different materials
  • No shrinkage, no cracks or seams after application
  • Good adhesion to non-porous material, easy for a good result

Which Type of Safe Lock?
Which Type of Safe Lock?
A wide variety of locks are available for safes. You can buy a safe with a key lock, mechanical code lock, electronic combination lock or biometric lock. There are also time locks and safes can be equipped with double locks so that 2 people are needed to open the safe. Each type of lock has its own advantages and disadvantages. The best lock is the lock that you feel comfortable with, best fits your situation and is the most practical.

Safe with Cylinder Lock

Safe with cylinder lockActually, a cylinder lock is not suitable for a burglar-resistant safe. Cylinder locks are used on key boxes and a number of light fire resistant safes and fire resistant drawers. The focus here is on fire safety and not protecting against theft.

A cylinder lock reduces costs, making the safe cheaper to purchase.


Safe with Double-Bit Key Lock

Double-bit keysMost safes are fitted with a double-bit key lock as standard. This is the cheapest variant and therefore an important advantage over an electronic code lock.

A safe with key lock is equipped with a double-bit key mechanism to meet the high security requirement. In terms of security, a safe with a key lock is no less than a safe with an electronic code lock. In addition, a key lock is much less sensitive to changing weather conditions, making this lock variant very reliable.

A disadvantage of a key lock is that the key has to be managed properly. If a burglar finds the safe key, he will certainly look for the safe and open it without hindrance.


Safe with Mechanical Combination Lock

Mechanical combination lockA mechanical (number) combination lock is operated by dialing the correct code several times. Depending on the version, a full turn is usually made 3 or 4x, and then the 'opening code' is turned. This operates the lock and the safe can be opened. A mechanical code lock can be set to any desired code by means of an adjustment key. This adjustment is done through an opening in the back of the safe door.

A mechanical combination lock has a very high reliability and only the person with the correct code can open the safe. No key needs to be managed for this lock.

The disadvantage of a safe with a mechanical code lock is a higher purchase price and it requires precise turning in the correct position.


Safe with Electronic Code Lock

Electronic code lockAn electronic code lock or digital lock on a safe offers a number of advantages. This way you do not have to manage a key, but you can open the safe with a personal PIN code. Most electronic combination locks are also equipped with a master code and one or more user codes.

In addition, there is special anti-manipulation blocking. The digital lock is temporarily blocked for a number of incorrect attempts. Advanced electronic safes also have the option to set an opening delay, double code or even offer an option to connect to an alarm system.

Electronic code locks for safes are battery powered and in case of a weak battery you will be warned visually and / or acoustically in time. If you ignore this warning, you can always connect a battery from the outside and open the safe with your user code. You can then replace the battery.


Electronic Code Lock + Emergency Key

Electronic code lock + emergency keyThe reliability of today's electronic code locks for safes is high. Cheaper (and often not certified) locks are equipped with an emergency key to open the safe if the electronics refuse service or a so-called 'lock out'. These types of electronic locks are less reliable. An emergency key can usually not be reordered, because there is no registration of the emergency locks and keys.

A disadvantage is that safes equipped with a good electronic code lock are more expensive to purchase compared to a key lock.

Note: You often buy electronic lockers for a few tens at the hardware store. These locks are generally not safe. A good lock simply costs a bit more.


Safe with Biometric Code Lock by Fingerprint

Biometric code lock by fingerprintBiometric locks on safes have been used for several years, but are only available on a limited number of safes. This is mainly due to the high purchase price. In addition, it is expensive to get a biometric code lock certified for burglar-resistant safes.

A big advantage of a biometric code lock is that the safe can be opened with a fingerprint. In this way, several people can access a safe. With advanced biometric locks, a log can be read and users can be managed (add, remove, temporarily block).


Advantages and disadvantages of safe locks in a row

Safe lock type Benefits Cons
Cylinder (safety lock)
  • Cheapest variant
  • Very high reliability
  • Easy to operate
  • Only available on key boxes and light fire resistant lockers
  • Key must be properly managed
  • In some cases registration of keys for repeat orders
Double-bit key lock
  • Cheap variant
  • Very high reliability
  • Easy to operate
  • Suitable for certified burglar resistant safes
  • Key must be properly managed; if a burglar finds the key, he has unhindered access to the contents of the safe
  • No registration of extra keys added
Mechanical combination lock                      
  • Very high reliability
  • No key needs to be managed
  • No risk of multiple keys
  • Operation is not very practical; requires some routine
  • More expensive to purchase
Electronic combination lock 
  • Very reliable
  • Suitable for administrator (master code) and one or more users
  • Provided with manipulation lock (after entering incorrect code)
  • No risk of key loss or unmanaged key duplication
  • Optional with opening delay, dual code, connection to alarm, time lock functions
  • Administrator can create, change and delete codes
  • More expensive to purchase compared to key lock variant
  • More frequent operating errors
Biometric code lock
  • Suitable for administrator (master code) and one or more users
  • No key and no code required; open with a fingerprint
  • Equipped with anti-manipulation lock (after incorrect fingerprint entry)
  • No risk of multiple keys
  • Sensitive to proper operation
  • Not suitable or limited for certified burglary safes
  • More expensive to purchase
  • More susceptible to failure, reliability still leaves much to be desired

Replacement and Extra Keys
Replacement and Extra Keys

We often get asked about the replacement of lost keys or supply of additional keys. We can only provide replacement keys for a small selection of manufacturers and if you have purchased the safe from us.

Extra and replacement keys for elsewhere bought safes

If you have purchased a safe from a different retailer such as B&Q, Screwfix, Homebase or other DIY chains. Then we are not able to assist you and you would need to contact a local locksmith to have them pick the lock or drill it open.

Extra and replacement keys for our safes

If your safe is one that we stock we may be able to help. We will try to source the keys from the manufacturer as we do not hold stock of spare keys or blanks.

The average high street key cutting shop will not be able to provide you with suitable replacement keys for your safe. To locate a reputable locksmith we recommend you visit www.locksmiths.co.uk and search your local postcode for safe services.

Emergency codes for electronic safes

A large proportion of our electronic safes come with an emergency backup key. So that you can gain access to a safe when the batteries have gone flat or if you have forgotten the code. These are often tubular in shape.

We can also provide hotel safes with an emergency override key that will open a number of electronic safes. This is when you order batches of the same safe to be used within hotel rooms. Please contact us for a quotation should you require this service.

Are Safes Fireproof ?
Are Safes Fireproof ?

Not all safes on the market are fireproof. Most safes do not offer any fire protection at all, so it is important to check the safe you are purchasing gives you the protection you require.

When purchasing a fire safe it is important to choose the right safe for whatever it is you are planning to store within it. Different types offer differing protection levels, so to ensure you are protected there are a few simple rules to follow.

Fireproof safes for paper documents

If the items you want to store are paper documents such as wills, passports and other paperwork you should choose a safe that is listed with fire protection for paper/documents. These have protection levels that start at around 30 minutes fire resistance and can go all the way up to 120 minutes protection.

Fireproof safes for digital media

The protection of digital media, hard drives and data from fire, requires a very different type of fire safe. In this instance choose a safe that is listed as a fire safe for digital media or data (different types of data storage require different safes). Fire safes for data tend to have thicker walling and are generally much heavier than a fire safe for paper/documents due to the need to protect the items within from heat.

Anchoring a fireproof safe

Fire safes in general are usually bolted through the base into a concrete floor and tend to be heavier than a traditional security safe. It is important that they are fitted according to manufacturer’s instructions to ensure that the proper protection is being given to the items within.

Choosing the right safe

There is no fire test for belongings such as jewellery, watches, cameras or other similar items so when looking for a safe for these items alone, choose a safe with good security as its primary function. If you are looking to put paper items within a safe that also contains these items, look for an AiS Approved safe that is provided with 30 minutes fire resistance for paper/documents. In this instance you will be getting the security you need, combined with the piece of mind of some fire protection for your paper documents.

Finally, always check with your insurance provider when purchasing a safe and seek professional advice if unsure of your needs.

What kind of home alarm should I get to protect my family?
What kind of home alarm should I get to protect my family?

Alarm systems are usually purchased as a result of a burglary or burglaries in your area. There is a wide choice of home security options available. This buying guide is to help you make an informed decision as to which type would suit you best.

At Simply Safes, we understand there are a lot of companies who will sell and install an alarm for you. In our experience, these companies often charge a subscription fee and will try to sign you into a maintenance contract. We have even heard of customers being charged for a call out to fix an alarm with a fault.

Our alarms are DIY friendly and have no monthly fees attached to them. We can even arrange a professional alarm installer for you if required, for added peace of mind.

Should I get a wired or wireless solution?

Wired alarms used to be the only option if you wanted a burglar alarm system. Technology has moved on considerably meaning you now do not need to run wires to all parts of your home. Our range of DIY alarms are all wireless alarms are easy to install. Some models have a smartphone app, which means you can control your alarm and receive notifications. Others just connect to your landline and are ideal for the older generation or those who do not have a good mobile signal.

It is a common misconception that customers worry about a wireless system being hacked. All the sensors use a unique ID to communicate with each other. These are the length of 4 mobile telephone numbers.

Shall I choose a smart alarm or another option?

If you opt for a smart alarm, this will connect with your Wi-Fi at home. It will also have the benefit of over the air updates as and when new features are introduced. Choosing a smart alarm might not be the best solution for everyone, so the alternative types of alarms are:

  • Telecommunicating alarm - which will use your landline to alert you
  • Dual communicating alarm - which you plug into a landline and also fit a SIM card

You can also fit a SIM card as a backup method into all our smart alarms. Ultimately your choice will hinge on how reliable the Wi-Fi is at your property and the mobile phone signal in your area.

Can I get notifications sent to my mobile phone?

Most models will send push notifications to your smartphone. The only alarm systems that will not do this is the telecommunicating versions. These are connected only to your landline so they will call you in the event a sensor is triggered while the alarm is armed. If you have a SIM only or dual communicating alarm, you must ensure that you have credit to receive the notifications.

Mobile phone signal in my area is not good, what are my options?

If you do not have a good mobile signal at your property, we would suggest you consider a system that uses a landline. This is more likely to give you better reliability of alerts.

Another alternative is to choose a smart alarm that connects to your Wi-Fi. In this instance you would not receive alerts in the event your broadband is not working.

The walls in my property are quite thick or have foil for insulation, will this cause a problem?

If you have thick walls, foil insulation or have several walls on the route to different sensors then you have a couple of options. In this instance you could choose an alarm system that has a range extender sensor in it, this will boost the signal quite significantly.

You may however, have to opt for a wired solution to prevent issues such as a sensor not alerting you at all or delays in the alert.

What other accessories would make my system better all round?

Typically home alarm systems used to just feature a door/window sensor and PIR motion detectors. As technology has advanced, other useful sensors have been introduced to offer you greater peace of mind. These include a smoke alarm to alert you in the event of a fire and a water detector. We at Simply Safes feel a water sensor is very useful as they can be placed in various locations such as behind a washing machine, under a sink or in a boiler cupboard. This will give you more advanced warning of a leak that could save you potentially thousands of pounds of money in damages.

I live in an apartment, am I allowed to put a siren box outside?

By law, if you own a flat or apartment then you are not allowed to place a siren intruder alarm outside. All our alarms feature control panels that internal sirens, on most of these models you can adjust the volume.

All the sensors in the kit look quite tricky, how difficult are they to install?

Usually in an entry level alarm kit you will find there are the following sensors:

  • Door or window sensor
  • PIR motion sensor
  • Siren box

These are all fairly straightforward to install if you are competent at DIY. To install a door or window sensor is really easy. There is 3M sticky tape on the rear which you peel off and fit. The motion sensor can also be secured with 3M adhesive tape, however it is best secured to a wall using the bracket supplied. This is a fairly simple process of drilling two holes and using the screws and rawl plugs included. Perhaps the most tricky sensor from the list is a siren box because you will need a ladder and a head for heights to secure it to the outside of your property. Other than that, you're one step closer to having a secure smart home.

I live in a large property and want to also protect an outbuilding, is this possible?

To help you protect your property you can add up to 50 sensors on most of the alarms that we sell. This gives you complete flexibility to customise the system around your needs. If you have a garden shed or outbuilding such as a barn then you may require a range extender sensor. This will boost the signal to 300 metres and is available with selected ranges.

Will the motion sensors work at night and will they detect pets?

Yes, sensors are designed to work in all kinds of light and are primarily there to detect movement. Some motion sensors are pet friendly up to 25kg which is a cocker spaniel size, but not all ranges are so ensure you check this before purchasing.

Can I subscribe to Police response?

Our range of DIY alarms can not be connected to a monitoring service, should you require this type of alarm you will need to have a professional range that is installed by a registered alarm engineer. This will of course be reflected in the cost and you might be limited in functionality compared to the DIY range we offer.

Will the alarm system link to a video doorbell?

The ERA Homeguard Pro alarm kits and the ERA Doorcam will eventually be under one smartphone app, currently they are separate. ERA also have an internal wireless camera that is integrated into the Homeguard app.

Our summary

As with most products, the kind of alarm system that will suit one customer might not suit another. Rest assured though, that we have a system to help you protect your home better.

We hope that this buying guide has helped you to understand the types of alarms that are available on the market better and how you can add additional sensors to suit your property.

Should you require any further assistance to help you make a choice then please do not hesitate to contact one of our friendly sales team.

Can I Fit a Wall Safe in My House?
Can I Fit a Wall Safe in My House?

Wall safes are specifically designed to be secured within a cut out section in a wall as opposed to a standard type safe which you bolt to a wall or floor and this is a free standing type of safe.

Whether a wall safe is suitable to be installed in your home would be determined by the type of walling you have within your property. Firstly, a wall safe needs to be cut into a brick, block or masonry wall and concreted in, so you need to have a suitable site within your property to place the safe. A good site is a brick chimney breast which gives plenty of space.

Good Insulation

Good insulation is also necessary. Because exterior/internal brick walls can ‘breathe’, condensation can build up around the safe which can cause damage to locking mechanisms over a long period of time and can get inside the safe damaging items within. To avoid this happening, adding additional insulation or a waterproof membrane around the safe prior to the concrete being added is a good idea. It is then advisable to allow the site to settle for 7 days prior to first use while any moisture from the concrete dissipates.

Secure space to lock away your valuables

Once installed and settled, a wall safe provides a good, secure space to lock away your valuable items and documents, hidden from view behind a photo, picture or even a ‘false’ front. Some people prefer the ‘hidden’ nature of a wall safe, however having a safe installed into a wall does not give you any greater insurance cover and as with any safe it is important to check with your insurance company that your policy covers items placed within it in the event of theft.

Finally, as wall safes can be more involved to install, it is worth seeking professional advice prior to purchase.

Wallsafe

Digital Safe or Key Safe - What's Best?
Digital Safe or Key Safe - What's Best?

Here at Simply Safes, this is one of the most frequently asked questions that we receive. We have put together this handy buying guide to help you make your choice. Ultimately it is our opinion that this broadly down to your own personal preference. This guide also goes into further detail about the different options available on digital locks and your options when faced with a really long safe key.

How secure is a digital lock and can it be hacked? Digital safe

When a safe is tested for insurance purposes, it is done in two parts, one is the safe and the other is the lock. The lock goes through testing and part of that is to check if it can be hacked by various methods.

Of course the lock is only as secure as the numbers that are programmed into it and ensuring all factory codes are changed. The last thing you want is not have deleted a master code that is readily available in product manuals online.

We also recommend that you ensure the code is changed regularly and to use different numbers in that process to avoid tell signs of keypad wear that might tip off an opportunist.

Is one lock type more secure than another?

Essentially, no one type of lock is more secure than another, as we have mentioned above. Locks are tested to a specific level for the type of safe it is fitted too.

Ultimately it boils down to keeping the code you set secure on a digital lock or keeping the key secure. For insurance purposes, your broker can insist you keep the key on your person at all times.

What happens if the batteries fail on my digital lock?

Is it some customers fear that if the batteries fail then the safe might spring open or go back to the default settings. Rest assured, it will definitely not just open and only in very rare cases will it go back to the default factory codes if at all.

In essence, we strongly recommend that you ensure you change the batteries regularly to avoid these kinds on issues. It might be wise to put a simple calendar reminder in for 6 months after your purchase to check the level of the batteries.

What happens if I lose a key to my safe?

If you should lose a key to an entry level model, then sadly it is not possible to get replacements in most cases. You could try a locksmith local to you, this needs to be a reputable MLA registered locksmith and not somewhere such as Timpsons. If you have purchased an Arregui or BTV safe from us then it may be possible for us to arrange a replacement key however we need proof of purchase and a form of ID before we are able to do this.

Should you lose a key to an insurance approved model with a double bitted key lock then replacements can be cut for you but a copy would need to be made from an original. If you have lost both keys we can arrange for an engineer to visit, they would use best practice to minimise any damages. Once open, a new lock can be fitted to get your belongings secure again.

Some key locking models from Burg Wachter and De Raat Security have the option to re-key your lock. This means should you lose a key or a staff member leaves with one, the safe is not compromised. As long as you have one key to open the lock, you can change the lock over to a new set of keys.

To do this, you would need to purchase a set of new keys in a kit from us - in the kit also comes a change key. All of this can be done without the need to call a locksmith out, saving you money. Please call us for more details and assistance.

What are my options on the really long safe keys?

If you have a higher rated safe that features long safe keys, which you do not want to keep on your person then in some cases it is possible to have key stem system. This is where the keys come in multiple parts and essentially you put the key together to open the lock.

The only part you would need to keep on your person in this instance is the part that features the double bitted key.

I need an audit trail and multiple users, is this possible?

Yes this is certainly no issue at all, you may require a more advanced digital lock to be fitted, if you require certain functionality. Where possible, we will find a product that matches your requirements from an off the shelf item.

This will be more cost effective for you and also quicker to be delivered. Please call one of our friendly sales team to discuss your options further

Are you able to provide digital locks with one-time access codes?

We have worked with several large customers on big projects where very advanced digital locks were required. This was for audit and internal purposes to provide added security for staff members. One-time access codes can be created off-site and then sent to the user that is present, once they have been verified.

Our summary

We hope you have found this buying guide to be helpful, we understand that some of the tips may not apply to everyone.

In short, keys for safes that are approved for insurance purposes may need to kept on your person, so could prove an inconvenience. There is however, peace of mind in that you do not have to remember a code or change batteries.

An electronic digital lock has the benefit of no keys to keep with you and are easy to open for the user. The more advanced locks have various features which might be of more benefit to the commercial market.

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