For expert advice call us free on:
0800 028 7059





Advice, Buying Guides and FAQ

Welcome to our customer advice centre. We have collated our knowledge, questions from calls and top tips from our best brands.

Safes Advice


  • Extensive Safes Guide
  • Safe buying guides
  • Safe FAQs
Alarms Advice


  • Alarm buying guides
  • Alarm FAQs



  • Burg Wachter Q&A Session
  • Burg Wachter Factory Visit

Customer Help Centre

Welcome to our customer support centre, we have put together a cross-section of questions which we get asked all the time. We hope you can find the answer you are looking for, if not contact one of our sales advisors.

General FAQ

Frequently asked questions

View our full FAQ page. Here are a few frequently asked questions:

Trouble Shooting Problems

Trouble shooting

Click for a full list of tips. Here are a few popular ones:

Delivery FAQ

Delivery FAQ

Click for our delivery FAQ.
Here are a few popular ones:

Interactive Search Tools

Interactive search tools

Use our helpful tools to help find the right product for you.

Terms and Conditions

Terms and conditions

Necessary protection for our customers.

Different Ways to Pay


Our secure online order process is simple to use.

Our Website Security

Web security

At Simply Safes we take security of our customer data seriously. Buy online with confidence.

Make Contact with Us


We understand that sometimes you need to speak to someone to resolve your issue or answer your question.