Delivery information for UK Mainland
Royal Mail
Typically small items can be sent using Royal Mail to save you money. We will offer a next working day delivery on these items so you can receive it quicker if needed.
Saver Delivery
This service is a drop off delivery to your door. Items are delivered between 8am and 6pm Monday to Friday. Note: Heavier items of 100kg and over may only be delivered to the kerbside depending on your location.
Express Delivery
This service is a drop off delivery to your door which is for next working day and items are delivered between 8am and 6pm Monday to Friday. Where possible we will send you tracking information so that you may track your delivery. Note: Heavier items of 100kg and over may only be delivered to the kerbside depending on your location.
Delivery and Position
Where we can deliver and position an item inside your address, this is completed by a specialist crew. Positioning of the item is to a ground floor location or upper floor via a lift with a maximum of 1 step. This is usually available on heavier items and typically completed in 5-10 working days.
Delivery and Professional Installation
This level of service means the item will be professionally installed, if this applies to a safe then it will be bolted down which will mean any ratings will apply.
Delivery of Safes by steps or stairs
We can arrange most safes to be delivered where steps and stairs are on the delivery route and this may require specialist equipment in some cases. We will usually require photos of the delivery route in this instance so we are able to quote.
Heavy items will be booked in with you over the phone prior to delivery so you will know when it arrives.
Delivery information for Extremities and Offshore Locations
We can arrange most items to be delivered for an additional charge and the more lightweight items will be dropped off at your door.
These areas include:
- Scottish Highlands
- Scottish Islands
- Isle of Man
- Isle of Wight
- Northern Ireland
- Republic of Ireland
- Jersey
- Guernsey
- Europe
We can arrange for products to be delivered on a deliver and position service and deliver and installation basis if needed to the above locations. Please call one of our friendly sales team.
If an item is out of stock (and therefore will take longer to deliver) you will be notified within 24 hours of delivery (during the working week).
A signature is required on all deliveries. All items dispatched by courier will arrive Monday to Friday, between 8am and 6pm unless a weekend delivery has been selected.
Aborted Delivery
We regret that in the event of an aborted delivery additional charges will be payable to us and are quoted per delivery, as and when they should arise.
An aborted delivery can be due either to missing delivery information such as more steps at the delivery address than originally stated on your order or out of service lifts, inaccessible doors.
If you feel there may be any problems with your delivery or if you are at all unsure regarding delivery of any product on our website please contact us via email sales@simplysafes.co.uk or call us.
