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by Claire Davies
We often get asked about the replacement of lost keys or supply of additional keys. We can only provide replacement keys for a small selection of manufacturers and if you have purchased the safe from us.
If you have purchased a safe from a different retailer such as B&Q, Screwfix, Homebase or other DIY chains then we are not able to assist you and you would need to contact a local locksmith to have them pick the lock or drill it open.
If your safe is one that we stock we may be able to help. We will try to source the keys from the manufacturer as we do not hold stock of spare keys or blanks.
The average high street key cutting shop will not be able to provide you with suitable replacement keys for your safe. To locate a reputable locksmith we recommend you visit www.locksmiths.co.uk and search your local postcode for safe services.
A large proportion of our electronic safes come with an emergency backup key to gain access to a safe when the batteries have expired or if you have simply forgotten the code. These are often tubular in shape.
We can also provide hotel safes with an emergency override key that will open a number of electronic safes when you order batches of the same safe to be used within hotel rooms. Please contact us for a quotation should you require this service.